Venue - greatEventVenue - greatEvent

Last Updated December 29, 2021
Terms Of Service
INTRODUCTION

Welcome to greatEvent! We are excited to have you visit us, but before you start using the site, we need you to review and accept these terms and conditions (“Terms”). These Terms define your and our legal obligations, so please read everything carefully. If you do not agree to the Terms, please do not register for or use any of the services available on or through greatEvent.com (the “site” or “website”). Your acceptance of these Terms remains effective as long as you use or access the services available through the website.


SUBSCRIBING AND REGISTERING TO USE GREATEVENT; USING OUR SERVICES
  1.  “You” or “Your”

     means both you as an individual and any entity—hotel, convention center, or other business or organization, or caterer, photographer, baker, or other service provider—that you are authorized to represent.

  2.  “greatEvent”, “We”, “Us”, or “Our”

     means greatEvent Hospitality, LLC., a Maryland limited liability company that is the owner and developer of the website.

  3.  Becoming a Member:

     When you create a membership to use the website and accept these Terms, you become a “Member”, and become responsible for paying for your membership fee.

  4.  Becoming a Service Provider:

     When you register to provide services through the website and accept these Terms, you become a “Service Provider”, and become responsible for payment for leads that convert into a booking.

  5.  Becoming a User: A User is a person other than a Member or Service Provider who wishes to research and plan an event through the website. If you’re a User, you must also accept these Terms to use our Services.
  6.  Services:

     greatEvent’s Services include both free services that we make available for no fee (the "Free Services"), and services that will be provided in exchange for your payment of the fees set forth on the Company website (the "Paid Services"). The Free Services and the Paid Services are referred to collectively as the "Services." Each Free Service and Paid Service is referred to individually as a "Service."

    The Paid Services include all web services and any related support services that we make available to you for a fee on the GreatEvent website. The Paid Services include, but are not limited to: lead generation and use of our Sales and Catering system, as well as additional features that we are currently working on or may develop in the future.

    The Free Services include the user registration and all other web services that we make available to you free of charge on the website.

  7.  User Roles and Access:

     As a Member or Service Provider, you should understand the permissions you are granting to authorized business owners, managers, consultants, contractors, employees, or other persons (“Licensed Users”).

  8.  Right to use Services:

     Whether you’re a Member, Service Provider, Licensed User, or User, we grant you the right to use our Services (based on your membership type, role, and level of access) for so long as the Member continues to pay the membership fee, until the membership is terminated, or if you’re a Service Provider or User, until your access is revoked.

  9.  Member and Service Provider Role:

     As a Member or Service Provider, you are responsible for controlling how your membership is used and managed, and who can access it. You are responsible for deciding who can use the Services that you have subscribed to, and what kind of access Licensed Users have. You are responsible for changing or stopping access to the Services, and resolving any disputes between you and Licensed Users over access to or use of the Services. You are also responsible for all of your Licensed Users’ activity while using the website, and for ensuring that your Licensed Users comply with these Terms.

  10.  Member and Service Provider Responsibilities

     You are responsible for keeping your contact information, including an e-mail address, active and up-to-date; providing us with true, accurate, and complete information, and for verifying the accuracy of any information that you use from our Services for your legal, tax, and other compliance obligations. You are also responsible for protecting your username and password.

  11.  New or Revised Services:

     For any new or updated Services, we may have new or additional Terms. We will let you know what those Terms are before you start using those Services. If you continue to use or access the Services after the updated Terms are made available for your review, that means you have accepted the modified Terms.

  12.  Ownership:

     We own everything related to delivery of the Services (unless otherwise stated and excluding content owned by others), including all rights in the technologies, design, compilation, look, and feel of the website, and all rights in all copyrighted works, trademarks, designs, inventions, and other intellectual property. We reserve the right to display our brand, trademarks, logo, and any image, name, brand, or label that we have the right to use on any or all of the Services. You agree that you will not copy, modify, distribute, or make derivative works of any of our content, or use any of our intellectual property in any way not specifically authorized by us.


PRICING
  1.  greatEvent Pricing Plans:

     Your use of the Paid Services requires you to pay a monthly membership fee and commission based on your membership type (the “Membership fee”). Our pricing plans consist of the membership, membership fees, and commissions we offer, including invoicing, payment, auto-renewal and cancellation terms, as set out in the website under the pricing tab. We may update or amend our pricing plan from time to time. The terms of the pricing plan form part of these terms. As with any other changes to our terms, changes to the pricing plan won’t apply retrospectively and, if we make changes and you’re a Member, we will let you know.

  2.  While you are a Member or Service Provider and for two (2) years thereafter (the “Review Period”), we have the right, during normal business hours and with 10 days’ advance written notice, to inspect with our personnel or have a mutually agreed upon accredited, independent third-party inspector (“Third-Party Inspector“) audit and inspect your: (i) books, records, and other documentation if and as required to verify your compliance with the terms and conditions of this Agreement, including without limitation the terms of the applicable pricing plan. The results of any audit and inspection made by a Third-Party Inspector shall be final and binding upon the parties. You shall cooperate in all reasonable respects with the activities of the audit/inspection, but we will try not to unreasonably interfere with your normal business activities.

    You shall have the right to redact any confidential information (including without limitation employee payroll information) and other materials or information not required to verify its compliance hereunder. You shall be entitled to observe the entire audit and inspection, and you may require us or an approved Third-Party Inspector to execute a standard confidentiality agreement.

    We will pay for the cost of any such audit and inspection; however, if the audit and/or inspection reveals a material non-compliance with the terms of this Agreement or your pricing plan (which shall include, by way of example, a confirmed undercharge of at least 10%), you shall reimburse us for our reasonable audit and inspection costs. Additionally, you shall promptly cure any such non-compliance (to the extent practically possible), which shall include, without limitation, providing reimbursement to us of any confirmed undercharge. Our failure or delay in providing you with prompt notification of your non-compliance shall not be deemed a waiver of any claim that we may have against you.

    Audits and inspections are permitted no more than once every six (6) months during the Review Period, and you must save all books, records, and other information or materials reasonably required to verify compliance with these Terms and your pricing plan during the Review Period. If an audit and/or inspection reveals a material non-compliance with these Terms, we shall be entitled to a second audit and inspection during such six (6) month period.

  3.  Taxes:

     You are responsible for paying any sales, use, import, excise, value added, or other taxes or levies associated with our Services, if applicable, unless you are a tax-exempt entity according to the Internal Revenue Service (IRS) and can document your tax-exempt status.

  4.  Timely Payment:

     In order to continue to access our Paid Services, you need to make timely payments based on the pricing plan you selected. To avoid delayed or missed payments, please make sure that we have accurate and up-to-date payment information. If we don’t receive timely payment, we may suspend your access to your membership until the payment is made.


DATA USE AND PRIVACY
  1.  Use of Data:

     When you enter or upload your data into our Services, including information on the availability of venues or services (“Availability Information”) we don’t own that data but you grant us permission to use, copy, transmit, store, analyze, and back up all data you submit to us through our Services, including personal data of yourself and others, to: enable you to use our Services; allow us to improve, develop and protect our Services; create new services; communicate with you about your membership; send you information we think may be of interest to you based on your marketing preferences; and for legal, record keeping, analytical, and compliance purposes.

  2.  Use of Personal Data:

     We respect your privacy and take data protection seriously. We will not sell any data in any form that contains Availability Information or Personally Identifiable Information (PII), which is any information that permits the identify of an individual to whom the information applies to be reasonably inferred by direct or indirect means.

  3.  Use of Personal Data of Others:

     Depending on where your contacts are based, our data use and privacy terms may also apply to the personal data of others (such as your Licensed Users) that you enter into our Services.

  4.  Use of Non–Personal Data:

     When you use our Services, we may create anonymized data that does not reflect, and cannot be used to identify, an individual, location or venue, or service provider (“Non-PII data”) from your data and usage of our Services, including through aggregation. Once anonymized, we may use Non-PII data for our own purposes, such as to provide and improve our Services, to develop new services or product offerings, to identify business trends, and for other uses we communicate to you.

  5.  Data Breach Notifications:

     If and when we think there has been unauthorized access to personal data inside your membership, we’ll let you know and give you information about what has happened. Depending on the nature of the unauthorized access, you may be required to assess whether the unauthorized access must be reported to the contact and/or a relevant authority. We think you’re best placed to make this decision, because you’ll have the most knowledge about the personal data stored in your membership.


CONFIDENTIAL INFORMATION
  1.  Definition:

     Confidential information includes any non-public information related to our or your technology, customers, users, business plans, marketing activities, finances, or other business affairs (including any beta tests of new Services). It also includes any third-party information that you or we are obligated to keep confidential, and the nature, content, or existence of any discussion or negotiations between us.

  2.  Non-Disclosure:

     While using our Services, you may share confidential information with us, and we may share confidential information with you. You and we both agree to take reasonable steps to protect the confidential information of the other party from being accessed by unauthorized individuals for two years following the end of your use of the Services. You or we may share the other’s confidential information with legal or regulatory authorities if required to do so.


SECURITY
  1.  Security Safeguards:

     We have invested in technical, physical and administrative safeguards to do our part to help keep your data safe and secure. While we’ve taken steps to help protect your data, no method of electronic storage is completely secure and we cannot guarantee absolute security. We will notify you if there appears to be unauthorized access to your account and we may also restrict access to certain parts of our Services until you verify that access was by an authorized user.

  2.  Account Security Features:

     We may introduce security features to make your account more secure, such as two-step authentication. Depending on where you are in the world or what services you’re using, we may require you to adopt some of these features. Where we make the use of security features optional, you’re responsible (meaning we’re not liable) for any consequences of not using those features. We strongly encourage you to use all optional security features.

  3.  Your Security Responsibilities:

     You have an important part to play by keeping your login details secure, not letting any other person use them, and by making sure you have strong security on your own systems. If you realize there’s been any unauthorized use of your password or any breach of security to your account or email address linked to your account, let us know immediately.

  4.  Acknowledgement:

     You understand that you may be liable for any losses incurred by us or any other Member, Licensed User, or User due to an unauthorized party using your log-in information, password, or account. You acknowledge that we are not liable for any damage or loss arising for your failure to comply with your security obligations.


MAINTENANCE, DOWNTIME, DATA LOSS, AND SUSPENSION
  1.  Availability:

     We strive to maintain the availability of our Services, and provide online support, 24 hours a day. On occasion, we need to perform maintenance on our Services, and this may require a period of downtime. We try to minimize any such downtime. Where planned maintenance is being performed, we’ll attempt to notify you in advance but can’t guarantee it.

  2.  Access Issues:

     You understand that occasionally you might not be able to access our Services or your data for any number of reasons outside of our control.

  3.  Data Loss:

     You understand that data loss is an unavoidable risk when using any internet or technology service. You are responsible for maintaining copies of the data you enter into our Services.

  4.  No Compensation:

     Whatever the cause of any downtime, access issues, or data loss, you understand that your only recourse is to discontinue using our Services.

  5.  Problems and Support:

     If you have a problem using our website, you can contact our support team by sending an e-mail to info@greatevent.com

  6.  Modifications:

     We frequently release new updates, modifications and enhancements to our Services, and in some cases discontinue features. Where this occurs, we will try to notify you where practical (for example, by email, or within our services when you log in). Any updates, modifications, or enhancements are part of the Services, and are governed by the terms and conditions of these Terms.

  7.  Suspension:

     We may suspend your access to the Services for any of the following reasons:

    • To prevent damage to, or degradation of, the Services;
    • To comply with a law, regulation, court order, or other government request;
    • If you breach any provision of these Terms; or
    • To otherwise protect ourselves from legal liability.
    We may provide you with notice prior to, or promptly after, any suspension of Services, but are not obligated to. We will restore your access to the Services as soon as the event(s) causing the suspension have been resolved to our satisfaction. If we suspend your access to the Services, you remain liable for all membership fees up to the point of suspension, and you lose all rights with respect to the Services for the duration of the suspension.

DO’S AND DON’TS
  1.  Feedback:

     We love it! We may use any feedback you provide without restriction.

  2.  Using Our Services:

     You agree to use our Services for lawful purposes only, and in accordance with these Terms.

  3.  Other Things You Cannot Do, Ever:
    • Undermine the security or integrity of our computing systems or networks.
    • Use the username and password of another Member, Service Provider, Licensed User, or User without the express permission and consent of that party.
    • Use our Services in any way that might impair functionality or interfere with other people's use.
    • Access any system without permission.
    • Introduce or upload anything into our Services that includes viruses, trojan horses, or other malicious code.
    • Publish, broadcast, or otherwise redistribute the Services.
    • Share or enter into our Services anything that violates any law or infringes on the rights of others.
    • Duplicate, modify, copy, adapt, reproduce, disassemble, decompile, reverse engineer, or extract the source code of any part of our Services.
    • License, resell, lease, or provide our Services to a third party in any way not expressly permitted in these Terms.
    • Repackage, resell, or sublicense any contract information or data accessed through our system.
    • Commit fraud or other illegal acts through our Services.
    • Act in a manner that is abusive or disrespectful to any of our employees, partners, or other customers. We will not tolerate any abuse or bullying of our employees in any situation, including interactions with our customer support team.

TERMINATION
  1.  Termination by You:

     You can terminate your membership with one month’s written notice. We may terminate your membership with the same notice, or immediately if you violate these Terms.

  2.  Membership Period:

     Your membership continues for the period covered by the membership fee paid or payable. At the end of each billing period, these terms automatically continue for a further period of the same duration as the previous one, provided you continue to pay the membership fee in accordance with the pricing plan. If you choose to terminate your membership by providing one month’s written notice in advance, you’ll still need to pay all relevant membership fees up to and including the day of termination.

  3.  Termination by Us:

     We may choose to terminate your membership at any time by providing you with one month’s written notice in advance. We may also terminate or suspend your membership or access to all or any data immediately if:

    • You breach any of these Terms and do not remedy the breach within 14 days after you receive notice of the breach;
    • You breach any of these Terms and the breach cannot be remedied;
    • You fail to pay the membership fee for longer than one month; or
    • You or your entity dissolves or becomes insolvent, goes into liquidation or has a receiver or manager appointed to manage its assets, or you become subject to any similar proceeding in any jurisdiction.
  4.  No Refund:

     No refund is due to you if you terminate your membership or we terminate your membership in accordance with these Terms.

  5.  Data Retention:

     Once a membership is terminated by you or us, it is archived and the data submitted or created by you is no longer available to you. We retain it for a period of time consistent with our data retention policy, during which, as a Member, you can reactivate your membership and once again access your data by paying the membership fees. We retain data in case you need it as part of your record retention obligations, but you can get in touch with us to have your data removed completely if you wish.

  6.  Survival:

     The provisions of the Data Use and Privacy, Confidential Information, Liability and Indemnity, Disputes, and Additional Items sections shall survive termination of these Terms for any reason.


LIABILITY AND INDEMNITY
  1.  You Indemnify Us:

     You indemnify us against all losses, costs (including legal costs), expenses, demands or liability that we incur arising out of, or in connection with, a third-party claim against us relating to your use of our Services, the services or products available for booking through the website, or any other third-party service or product.

  2.  Disclaimer of Warranties:

     Our Services and all Member, Service Provider, and third-party services and products are made available to you on an “as is” basis. Subject to the exclusion defined below, we disclaim all warranties, express or implied, including any implied warranties of non-infringement, merchantability and fitness for a particular purpose

  3.  Limitation of Liability:

     Other than liability that we can’t exclude or limit by law, our liability to you in connection with our Services or these terms, in contract, tort (including negligence) or otherwise, is limited as follows:

    • We have no liability for your use of or reliance on any of the information, data, and/or materials provided through the Services that was generated or produced by another Member, Service Provider, Licensed User, User, or third party.
    • We have no liability arising from your use of our Services for any loss of revenue or profit, loss of goodwill, loss of customers, loss of capital, loss of anticipated savings, legal, tax or accounting compliance issues, damage to reputation, loss in connection with any other contract, or indirect, consequential, incidental, punitive, exemplary or special loss, damage or expense.
    • For loss or corruption of your data, our liability will be limited to taking reasonable steps to try and recover that data from our available backups.
    • Our total aggregate liability to you in any circumstances is limited to the total amount you paid us for your membership in the 12 months immediately preceding the date on which the claim giving rise to the liability arose.

DISPUTES
  1.  Dispute Resolution:

     Most of your concerns can be resolved quickly and to everyone’s satisfaction by contacting our support team. If we’re unable to resolve your complaint to your satisfaction (or if we haven’t been able to resolve a dispute we have with you after attempting to do so informally), you and we agree to resolve those disputes through binding arbitration to be held in Montgomery County, MD under the rules of the American Arbitration Association (AAA) instead of in courts of general jurisdiction. You and we agree that any dispute must be brought in the parties’ individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.


ADDITIONAL ITEMS
  1.  Events Outside Our Control:

     We do our best to control what can be controlled. We aren’t liable to you for any failure or delay in performance of any of our obligations under these terms arising out of any event or circumstance beyond our reasonable control, including any actions or inactions by Members, Service Providers, or their Licensed Users, or any third parties that impair or disrupt your connections to the internet, access to third-party services or websites, or the transmission of data.

  2.  Injunctive Relief:

     If you breach or threaten to breach any of these Terms related to Confidential Information, Security, or any of the “Do’s and Don’ts”, we may be entitled to seek an injunction restraining you from breaching those Terms, in addition to any other rights or remedies we may have.

  3.  Notices:

     Any notice you send to us must be sent to info@GreatEvent.com. Any notices we send to you will be sent to the email address you’ve provided us through your membership.

  4.  Exclusions:

     In some places, there may be non-excludable warranties, guarantees or other rights provided by law (“non-excludable guarantees”). These still apply—these Terms do not exclude, restrict or modify them. But except for non-excludable guarantees and other rights you have that we cannot exclude, we’re bound only by the express promises made in these Terms. Our liability for breach of a non-excludable guarantee is limited, at our option, to either replacing or paying the cost of replacing the relevant service (unless the non-excludable guarantee says otherwise).

  5.  Advertising:
    • We have the exclusive right to offer and sell advertising, promotion, merchandising, or marketing services on the website. If we advertise or list a Member, Service Provider, or third-party product or service on the website, that does not mean we endorse it, or that we think it is safe, effective, or appropriate for you to purchase or use. We are not affiliated with OneMain Financial in any way other than as a distributor of information regarding OneMain Financial’s online Consumer Credit products and services.
    • All decisions regarding any Consumer applications made to OneMain Financial are solely the right and responsibility of OneMain Financial.
  6.  Publicity:

     We may identify Members and Service Providers (but not Licensed Users or Users) as clients in our client listings, advertising, website, and other promotional materials.

  7.  Export Limitations:

     You must not use our Services in violation of any export or trade embargo laws that apply to you.

  8.  Relationship Between the Parties:

     Nothing in these terms is to be construed as constituting a partnership, joint venture, employment or agency relationship between you and us, or between you and any other Member, Service Provider, Licensed User, or User. You’re solely responsible for resolving disputes between you and any other Member, Service Provider, Licensed User, or User.

  9.  Assignment:

     greatEvent may assign these terms, or any of our rights or obligations in these terms, as it deems appropriate. If you attempt to assign or transfer your rights under these Terms, that assignment or transfer shall be null and void, and shall be cause for immediate termination of your membership. However, these Terms shall be binding on the successors of any party to these Terms.

  10.  Governing Law and Venue:

     These terms are governed by the law of the State of Maryland. If you want to bring any litigation related to these Terms or your use of the Services, the venue for the action must be located in Montgomery County, MD.

  11.  Changes to Terms:

     We sometimes will decide to change these Terms. Changes will not apply retroactively and if we make changes, we’ll make every effort to let you know. Generally, we will try to provide you with 10 day’s notice of material changes before they become effective, unless we need to make immediate changes for reasons beyond our control. When we notify you, we’ll do it by email or by posting a visible notice through our Services. If a change isn’t material, we may not notify you. If you find a modified term unacceptable, you may terminate your membership by giving us the standard advance notice.

  12.  Enforceability of Terms:

     If any part or parts of these Terms are unenforceable, we will ignore that part, but everything else will remain enforceable.

CONCLUSION
That’s it, this is the entire agreement! Thank you for reading the Terms!